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Bookstore Returns

Returns, other than textbooks, have the following guidelines: 

Sale items cannot be returned.

Other items can be returned within 30 days after a purchase if you have your sales receipt and it is in the condition you purchased it. Allowances will be made if you are purchasing an item as a gift and it has to be returned for some reason such as wrong size, etc. as long as it is in the condition purchased. Defective items are refundable unless they were sale items. 

Personal Checks Checks cannot be cashed on campus. An ATM machine is located outside the bookstore provided by First National Bank, 200S. Carol Malone Blvd, Grayson, Ky. If you plan on opening a local bank account, you will avoid having a service charge if you use this bank. They will also cash workstudy checks if you show your KCU ID card even if you do not have a checking account with them.

Data Card Deposits and Withdrawals

KCU offers an in-house banking system in that you can put money on your ID card to use on campus or make cash withdrawals. This is an easy way to have money available on campus rather than carrying a large amount with you. Commuters who eat in the cafeteria will want to use it to get discounted meal prices. It can be used for the copy machine in the Library. You may also make purchases in the bookstore using your data card.

To deposit money into your account, come to the bookstore with cash or a check (parents, if you mail a check for this purpose, please make it out to your child and NOT to KCU. We do not cash checks but will accept them for deposit). At this time, we do not have a way of doing these deposits through credit cards or by phone.

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